Support
In-Haus Leagues is the league app of The Sports Haus for Padel and Pickleball. Here are answers to common questions. Short how-to videos are on the Video Tutorials page.
Frequently asked questions
How do I create an account?
Tap Registration in the menu and follow the steps. If you are a club member, choose that option; staff will confirm your membership before you continue.
I forgot my password.
On the sign-in screen tap Forgot password and follow the email link.
How do I register for a session and pay?
Open Session Registrations, pick your session and division, accept the fee terms and pay online. Paid registrations are approved automatically.
How do I submit my availability?
Use My Availability (or the Submit my Availability button on Matches This Week) and tick the times you can play before the weekly deadline.
How do I take an open spot or join a waitlist?
On Matches This Week, tick Open spots and tap a match to take the spot. For full matches you can join the waitlist; if a spot opens you are placed automatically and must play.
How do I cancel from a match?
Remove yourself from the match before the cancellation deadline. Late cancellations are recorded, and two in a division lead to a one-week suspension.
How do I report scores?
Open your match and enter the scores. Another player in the match or staff may need to approve them.
How do I stop reminder emails?
Go to My Profile and switch off the reminders you don't want.
How do I delete my account?
Go to My Profile → Delete my account and confirm. Your account and sign-in are removed.
Contact us
Still need help? Contact Juan Arraya at jarraya@sports.haus. Please include your name, the sport and division, and a short description of the problem.
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